{"id":14559,"date":"2025-08-18T17:59:22","date_gmt":"2025-08-18T17:59:22","guid":{"rendered":"https:\/\/trode-multiverse.com\/?page_id=14559"},"modified":"2025-08-19T07:29:56","modified_gmt":"2025-08-19T07:29:56","slug":"return","status":"publish","type":"page","link":"https:\/\/trode-multiverse.com\/vi\/return\/","title":{"rendered":"Return"},"content":{"rendered":"
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CH\u00cdNH S\u00c1CH \u0110\u1ed4I & TR\u1ea2 H\u00c0NG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i & tr\u1ea3 h\u00e0ng<\/span><\/strong><\/p>

  • S\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1ed5i ho\u1eb7c tr\u1ea3 trong t\u00ecnh tr\u1ea1ng nguy\u00ean v\u1eb9n, ch\u01b0a qua s\u1eed d\u1ee5ng, kh\u00f4ng b\u1ecb h\u01b0 h\u1ecfng, d\u00ednh b\u1ea9n, c\u00f3 m\u00f9i ho\u1eb7c b\u1ea5t k\u1ef3 d\u1ea5u hi\u1ec7u n\u00e0o khi\u1ebfn s\u1ea3n ph\u1ea9m m\u1ea5t gi\u00e1 tr\u1ecb nh\u01b0 h\u00e0ng m\u1edbi.<\/span><\/li>
  • S\u1ea3n ph\u1ea9m ph\u1ea3i c\u00f2n nguy\u00ean bao b\u00ec, nh\u00e3n m\u00e1c, tag \u0111i k\u00e8m.<\/span><\/li>
  • TRODE kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m sale.<\/span><\/li><\/ul>


    Th\u1eddi h\u1ea1n \u0111\u1ed5i & tr\u1ea3 h\u00e0ng<\/strong><\/span><\/p>

    • \u0110\u1ed5i h\u00e0ng: trong v\u00f2ng 15 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y kh\u00e1ch nh\u1eadn s\u1ea3n ph\u1ea9m.<\/span><\/li>
    • Tr\u1ea3 h\u00e0ng\/ho\u00e0n ti\u1ec1n: trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y kh\u00e1ch nh\u1eadn s\u1ea3n ph\u1ea9m.<\/span><\/li><\/ul>


      Quy \u0111\u1ecbnh v\u1ec1 \u0111\u1ed5i & tr\u1ea3 h\u00e0ng<\/strong><\/span><\/p>

      • \u0110\u1ed5i h\u00e0ng: ch\u1ec9 \u00e1p d\u1ee5ng khi kh\u00e1ch \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m c\u00f3 gi\u00e1 tr\u1ecb b\u1eb1ng ho\u1eb7c cao h\u01a1n so v\u1edbi \u0111\u01a1n h\u00e0ng c\u0169.<\/span><\/li>
      • Tr\u1ea3 h\u00e0ng\/ho\u00e0n ti\u1ec1n: ch\u1ec9 \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i t\u1eeb ph\u00eda s\u1ea3n xu\u1ea5t ho\u1eb7c giao nh\u1ea7m h\u00e0ng.<\/span><\/li><\/ul>


        Ph\u00ed v\u1eadn chuy\u1ec3n<\/span><\/strong><\/p>

        • Kh\u00e1ch h\u00e0ng ch\u1ecbu ph\u00ed v\u1eadn chuy\u1ec3n khi \u0111\u1ed5i h\u00e0ng (2 chi\u1ec1u).<\/span><\/li>
        • Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i s\u1ea3n xu\u1ea5t ho\u1eb7c giao nh\u1ea7m h\u00e0ng, TRODE s\u1ebd ch\u1ecbu to\u00e0n b\u1ed9 chi ph\u00ed v\u1eadn chuy\u1ec3n.<\/span><\/li><\/ul>


          Quy tr\u00ecnh \u0111\u1ed5i & tr\u1ea3 h\u00e0ng<\/strong><\/span><\/p>

          B\u01b0\u1edbc 1: Li\u00ean h\u1ec7 TRODE qua email trodecompany@gmail.com ho\u1eb7c hotline 0769 991 966, cung c\u1ea5p m\u00e3 \u0111\u01a1n h\u00e0ng v\u00e0 h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u1ed5i\/tr\u1ea3.<\/span><\/p>

          B\u01b0\u1edbc 2: Sau khi \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn, kh\u00e1ch g\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1 \u0111\u1ecba ch\u1ec9 kho TRODE theo h\u01b0\u1edbng d\u1eabn t\u1eeb b\u1ed9 ph\u1eadn CSKH.<\/span><\/p>

          B\u01b0\u1edbc 3: TRODE ki\u1ec3m tra s\u1ea3n ph\u1ea9m v\u00e0 ti\u1ebfn h\u00e0nh \u0111\u1ed5i h\u00e0ng ho\u1eb7c ho\u00e0n ti\u1ec1n theo quy \u0111\u1ecbnh.<\/span><\/p>


          6. Ho\u00e0n ti\u1ec1n<\/span><\/strong><\/p>

          • V\u1edbi \u0111\u01a1n h\u00e0ng thanh to\u00e1n COD: ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n qua chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng trong v\u00f2ng 5\u20137 ng\u00e0y l\u00e0m vi\u1ec7c sau khi TRODE nh\u1eadn v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m.<\/span><\/li>
          • V\u1edbi \u0111\u01a1n h\u00e0ng thanh to\u00e1n online: ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n v\u1ec1 t\u00e0i kho\u1ea3n\/th\u1ebb \u0111\u00e3 thanh to\u00e1n ban \u0111\u1ea7u trong v\u00f2ng 5\u20137 ng\u00e0y l\u00e0m vi\u1ec7c.<\/span><\/li>
          • Trong c\u00e1c d\u1ecbp cao \u0111i\u1ec3m (ra m\u1eaft b\u1ed9 s\u01b0u t\u1eadp m\u1edbi, Black Friday, l\u1ec5 T\u1ebft...), th\u1eddi gian x\u1eed l\u00fd c\u00f3 th\u1ec3 k\u00e9o d\u00e0i h\u01a1n.<\/span><\/li><\/ul>


            7. L\u01b0u \u00fd th\u00eam<\/span><\/strong><\/p>

            • M\u1ed7i \u0111\u01a1n h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i 1 l\u1ea7n.<\/span><\/li>
            • Th\u1ebb qu\u00e0 t\u1eb7ng (Gift Card) kh\u00f4ng \u00e1p d\u1ee5ng ho\u00e0n tr\u1ea3.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              RETURN & EXCHANGE POLICY 1. Conditions for Returns & Exchanges Items must be returned or exchanged in original condition, unused, free from damage, stains, odors, or any sign that would prevent them from being resold as new. Products must include their original packaging, tags, and labels. TRODE does not accept returns or exchanges for sale items. 2. Return & Exchange Period Exchange: within 15 days from the date the customer receives the product. Return\/Refund: within 7 days from the date the customer receives the product. 3. Rules for Returns & Exchanges Exchanges: only accepted for items of equal or higher value than the original order. Returns\/Refunds: only accepted if the item has a manufacturing defect or if the wrong item was delivered. 4. Shipping Fees Customers are responsible for shipping costs when exchanging items (both ways). If the item has a manufacturing defect or was delivered incorrectly, TRODE will cover all shipping costs. 5. Return & Exchange Process Step 1: Contact TRODE via email trodecompany@gmail.com or hotline 0769 991 966, providing the order number and photos of the item. Step 2: Once confirmed, send the item to TRODE\u2019s warehouse as instructed by our customer support team. Step 3: TRODE will inspect the item and proceed with the exchange or refund according to policy. 6. Refunds For Cash on Delivery (COD) orders: refunds will be issued via bank transfer within 5\u20137 business days after TRODE receives and inspects the item. For online payments: refunds will be issued back to the original payment method within 5\u20137 business days. During peak periods (new collection launches, Black Friday, holiday seasons), processing times may take longer. 7. Additional Notes Each order is eligible for one exchange only. Gift Cards are non-refundable.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-14559","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/pages\/14559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/comments?post=14559"}],"version-history":[{"count":19,"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/pages\/14559\/revisions"}],"predecessor-version":[{"id":14617,"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/pages\/14559\/revisions\/14617"}],"wp:attachment":[{"href":"https:\/\/trode-multiverse.com\/vi\/wp-json\/wp\/v2\/media?parent=14559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}